Privacy Policy

ThePeptideExchange (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of individuals who access our website. By using this website, you acknowledge that you have read and consent to the practices described herein.

1. Information We Collect

We collect various categories of information to operate our business and maintain compliance:

• • Identifying Information: Name, email, billing/shipping address, and phone number.
• • Transactional Data: Order history and payment confirmations via secure third-party processors.
• • Technical Data: IP addresses, browser type, and usage data via cookies.
• • Compliance Data: Research use certifications, signed waivers, and indemnification agreements.

2. Use of Information

Information is used for legitimate business purposes, including order fulfillment, fraud prevention, and enforcing our Terms and Conditions. Crucially, we use collected data to verify purchaser representations regarding laboratory research use.

Note: We do not collect personal health information, nor do we provide medical advice or therapeutic profiling.

3. Disclosure and Data Sharing

We may disclose personal information to trusted third-party service providers (shipping, payment, hosting) who are contractually bound to protect your data. We also reserve the right to share information where required by law (subpoenas, FDA/FTC inquiries) or as necessary to defend against legal claims.

4. Data Retention and Security

We retain information for as long as necessary for operational and legal purposes. Compliance-related records (waivers and certifications) may be kept indefinitely. While we implement administrative and technical safeguards like encryption, no method of digital storage is 100% secure.

5. California Privacy Rights (CCPA/CPRA)

Residents of California have the right to request access, deletion, or correction of their data. ThePeptideExchange does not sell personal information or share data for cross-context behavioral advertising.

6. Age Restrictions

We do not knowingly collect information from individuals under the age of 21. This website is not intended for use by minors.