- The Peptide Exchange
ThePeptideExchange (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of individuals who access or use our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our operations. By accessing or using this website, you acknowledge that you have read, understood, and consent to the practices described herein.
We collect several categories of information in order to operate our business, fulfill orders, and maintain compliance with applicable laws and regulations. This includes identifying information such as name, email address, billing and shipping address, and phone number. We also collect transactional data including order history, product purchases, and payment confirmations, which are processed through secure third-party payment processors. In addition, we automatically collect certain technical data such as IP address, browser type, device identifiers, and usage data through cookies and similar tracking technologies. Importantly, in alignment with the nature of our business as a supplier of research chemicals, we also collect and retain compliance-related data, including purchaser certifications, acknowledgments of “research use only” restrictions, acceptance of Terms and Conditions, waiver and indemnification agreements, and communications with customer service. These records are maintained as part of our legal compliance and risk management framework.
We use the information collected for legitimate business purposes, including processing and fulfilling orders, providing customer support, preventing fraud, ensuring security of our systems, enforcing our Terms and Conditions, maintaining legally required records, and responding to lawful requests or inquiries. We also use such information to document and verify purchaser representations regarding research use, which is critical to our compliance posture and legal protections. We do not collect or process personal health information, and we do not provide medical advice, treatment recommendations, or product usage guidance. Our products are strictly offered for laboratory research purposes, and we do not engage in profiling users for medical or therapeutic purposes.
We may disclose personal information to trusted third-party service providers who assist in operating our business, including payment processors, shipping carriers, hosting providers, and IT service vendors, all of whom are contractually obligated to protect the confidentiality and security of such information. We may also disclose personal information where required to do so by law, regulation, subpoena, court order, or governmental request, including but not limited to inquiries from agencies such as the Federal Trade Commission or the Food and Drug Administration. In addition, we expressly reserve the right to use and disclose personal information as necessary to enforce our Terms and Conditions, investigate violations, and defend against legal claims, including demonstrating purchaser acknowledgment of risks and assumption of liability.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including for operational, legal, regulatory, and evidentiary purposes. Certain records, particularly those relating to purchaser certifications, waiver agreements, transaction histories, and communications, may be retained for extended periods or indefinitely to the extent permitted by law, in order to protect the Company’s legal interests and ensure compliance with applicable obligations.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption protocols, secure payment processing systems, and restricted internal access to sensitive data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website uses cookies and similar tracking technologies to enhance user experience, maintain session integrity, analyze usage patterns, and improve functionality. Users may control or disable cookies through their browser settings, though doing so may affect certain features of the website.
If you are a resident of the State of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request access to personal information we have collected about you, request deletion of such information (subject to certain exceptions), request correction of inaccurate data, and opt out of the sale or sharing of personal information. We do not sell personal information, nor do we share personal data for cross-context behavioral advertising purposes. Requests to exercise these rights may be submitted using the contact information provided below.
We do not knowingly collect personal information from individuals under the age of 21, and this website is not intended for use by minors. Individuals accessing this website from outside the United States do so at their own risk and are responsible for compliance with their local laws and regulations.
We reserve the right to update or modify this Privacy Policy at any time in our sole discretion. Any changes will be effective upon posting, and continued use of the website constitutes acceptance of the updated policy.
All products from thePeptidexchange are intended solely for laboratory research purposes and are not for human or animal consumption.
Copyright © 2026 The Peptide Exchange
